Social Media Shopping Trends Your Business Must Know in 2026

eCommerce marketing 11 March 2025

People buy on social media – yes or yes? Of course they do, and depending on the social media network and your target audience, their buying behaviors should be heavily influencing your marketing and sales strategies. Let’s take a closer look at how exactly online shoppers buy on social media,...

Social Media Customer Service

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Social Media Customer Service 2 February 2026

How to Turn Off Comments on Facebook Ads in 2026

Wondering how to turn off comments on Facebook Ads? Surprise – I won’t be discouraging you from doing it (though,...

Social Media Customer Service 28 January 2026

Facebook Ad Comment Moderation – Full 2026 Guide

Remember that one Facebook ad comment you missed because your Facebook ads moderation wasn’t fast enough—and it snowballed into a...

Case Study

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Case Study: How Azerbaijan’s Largest Mobile Operator Keeps Social Media Under Control at Massive Scale

When over 850,000 social media interactions land in your inbox every month, manual moderation and scattered workflows can really disrupt the business – and its reputation. Azercell needed a way to manage customer service and employer branding conversations across multiple platforms efficiently, consistently, and at scale. And NapoleonCat became the...

Case study: How New Balance Saves 33% of a Full-Time Job While 100% Protecting Brand Reputation

The Polish team at New Balance manages the presence of a global brand across several local markets at once – all while dealing with thousands of comments, including spam and hate speech on social media. A small team with a large scale of operations was bound to face chaos, wasted...

How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media

When you work with multiple clients, it’s basically impossible – or at least, inefficient – to manage a brand community organically. Bien Agency knows it too, and that’s why they use NapoleonCat to moderate comments, publish content, and analyze performance on social media – all in one platform. About Bien...

Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat

Multiple clients and multiple profiles on multiple social media platforms – it’s the bread and butter for just about any marketing agency. The key is to handle all of it in a way that leaves the clients impressed. To do that, you need tools that help the team work more...

Does Moderation Pay Off? White Bits Agency Case Study

Comment moderation is not an easy fit – any community manager can confirm. But it’s also an important part of the sales funnel for any company present on social media – and of any social media agency’s sales offer. Take a look at how the White Bits agency handles it,...

Case Study: How Azerbaijan’s Largest Mobile Operator Keeps Social Media Under Control at Massive Scale

When over 850,000 social media interactions land in your inbox every month, manual moderation and scattered workflows can really disrupt the business – and its reputation. Azercell needed a way to manage customer service and employer branding conversations across multiple platforms efficiently, consistently, and at scale. And NapoleonCat became the...

Case study: How New Balance Saves 33% of a Full-Time Job While 100% Protecting Brand Reputation

The Polish team at New Balance manages the presence of a global brand across several local markets at once – all while dealing with thousands of comments, including spam and hate speech on social media. A small team with a large scale of operations was bound to face chaos, wasted...

How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media

When you work with multiple clients, it’s basically impossible – or at least, inefficient – to manage a brand community organically. Bien Agency knows it too, and that’s why they use NapoleonCat to moderate comments, publish content, and analyze performance on social media – all in one platform. About Bien...

Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat

Multiple clients and multiple profiles on multiple social media platforms – it’s the bread and butter for just about any marketing agency. The key is to handle all of it in a way that leaves the clients impressed. To do that, you need tools that help the team work more...

Does Moderation Pay Off? White Bits Agency Case Study

Comment moderation is not an easy fit – any community manager can confirm. But it’s also an important part of the sales funnel for any company present on social media – and of any social media agency’s sales offer. Take a look at how the White Bits agency handles it,...

Case Study: How Azerbaijan’s Largest Mobile Operator Keeps Social Media Under Control at Massive Scale

When over 850,000 social media interactions land in your inbox every month, manual moderation and scattered workflows can really disrupt the business – and its reputation. Azercell needed a way to manage customer service and employer branding conversations across multiple platforms efficiently, consistently, and at scale. And NapoleonCat became the...

Case study: How New Balance Saves 33% of a Full-Time Job While 100% Protecting Brand Reputation

The Polish team at New Balance manages the presence of a global brand across several local markets at once – all while dealing with thousands of comments, including spam and hate speech on social media. A small team with a large scale of operations was bound to face chaos, wasted...

How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media

When you work with multiple clients, it’s basically impossible – or at least, inefficient – to manage a brand community organically. Bien Agency knows it too, and that’s why they use NapoleonCat to moderate comments, publish content, and analyze performance on social media – all in one platform. About Bien...

Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat

Multiple clients and multiple profiles on multiple social media platforms – it’s the bread and butter for just about any marketing agency. The key is to handle all of it in a way that leaves the clients impressed. To do that, you need tools that help the team work more...

Does Moderation Pay Off? White Bits Agency Case Study

Comment moderation is not an easy fit – any community manager can confirm. But it’s also an important part of the sales funnel for any company present on social media – and of any social media agency’s sales offer. Take a look at how the White Bits agency handles it,...

Social Media Automation

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Social Media Automation 16 February 2026

The Best Facebook Ad Comments Automation Tool in 2026

Facebook ad comments automation is something every brand running paid campaigns eventually needs — because the comment section under your...

Social Media Automation 3 February 2026

Facebook Automated Responses – Complete 2026 Guide

Facebook automated responses help businesses keep up with the always-on expectations of social media users. With messages and comments coming...

Social Media Automation 20 January 2026

Best LinkedIn Auto Commenter in 2026 for Personal Accounts & Company Pages

LinkedIn has quietly become one of the busiest social platforms for brands. It’s no longer just a place to update...

Social Media Management

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Social Media Management 7 April 2026

16 Best Social Media Management Tools for Teams (2026)

Social media management tools can make or break your team’s workflow. Below, we compare 16 of the best ones —...

Social Media Management 14 October 2025

How to Create and Manage Multiple Instagram Accounts – a Complete Guide

Running more than one Instagram account? Yeah, that can be a challenge, especially if you’re juggling multiple brands, clients, or...

Social Media Management 3 September 2025

How to Manage Multiple Facebook Accounts More Easily in 2026

Looking for a solution that takes the headache out of managing multiple Facebook Pages for clients? This article will show...

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From Likes to Loyalty: Discover How Social Media Shapes Shopping Decisions in 2025

Get the latest data and trends on consumer behaviour across social media in the UK. NapoleonCat’s report, created in collaboration with Norstat, reveals how users interact with platforms like Facebook, Instagram, TikTok, and YouTube at every stage of the purchasing journey – from discovery to post-sale support. Find out why social media surpasses traditional customer service channels, and how younger generations are redefining their relationships with brands online.
Download the free report and access over 100 practical tips to boost your sales and customer engagement in 2025.

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